Privacy Policy

Elkspire is a software development company based in Lahore, Pakistan. We provide software, web and app development, digital marketing and SEO, UI/UX design, and AI and automation services.

Our head office is at 144 MB Shabbir Sharif Rd, Sector J, DHA Phase 6, Lahore 54000, Pakistan. We also have a US office at 500 Market Street, San Francisco, CA 94105, United States. In this policy, “Elkspire”, “we”, “us” and “our” mean Elkspire, and “you” means anyone who visits elkspire.com or contacts us through it.

We only collect the information you choose to give us through the forms on our website. We do not ask you to create an account.

Free consultation and technical audit form. When you request a consultation, we collect:

• the answers you select about your project: project type, main problem, goal and target audience;
• your full name and email address (required);
• your company name and phone number (optional);
• any project details you choose to write.

Book a call form. When you book a conversation, the form asks for your preferred date, time and time zone, your full name and email address (required), and your phone number and any notes for the call (optional). Your time zone is read from your browser so times are shown correctly.

Emails and calls. If you email or phone us, we receive your contact details and whatever you tell us.

Technical information. We do not use analytics tools. Like any website, our hosting server handles standard technical data, such as your IP address, browser type and the pages you request, so it can deliver and secure the site.

We use your information to reply to you and to work with you on your project. Specifically, we use it to:

• reply to your enquiry or consultation request;
• schedule and hold the calls you book;
• prepare a technical audit, proposal or estimate for you;
• deliver the services you agree to buy from us;
• keep our website working, secure and free from spam.

We do not use your information for automated decision-making, and we do not send you marketing emails.

Some pages load fonts from Google Fonts. When they do, your browser connects to Google's servers, which receive your IP address and browser details. Google's use of this data is covered by the Google Privacy Policy.

We share your information only with the service providers we need to run our website and reply to you.

• Website hosting: the company that hosts our website and processes form submissions on its servers.
• Email provider: consultation requests are delivered to our inbox by email, so our email service provider stores them.
• Google Fonts: receives technical data when fonts load, as explained above.
• Cal.com: some call booking buttons on our Process and Developers pages open a booking page on Cal.com. If you book there, Cal.com collects the details you enter under its own privacy policy, and shares the booking with us.

We may also share information with authorities when the law requires us to.

It may be. Our hosting, email and other service providers may store or process data on servers outside Pakistan. We choose established providers and share only what they need to do their job.

We keep your information only for as long as we need it for the purpose you gave it to us, such as replying to your enquiry or delivering a project, or for as long as the law requires. When we no longer need it, we delete it.

You can ask to see, correct or delete the personal information we hold about you by emailing info@elkspire.com.

We will reply within a reasonable time. We may need to confirm your identity first, and we may keep some information if the law requires it.

We protect your information with encrypted HTTPS connections and by limiting access to the people who need it. Our consultation form also includes spam protection. No website or system is 100% secure, so we cannot guarantee absolute security.

Yes. This policy covers the Elkspire company website only. Elkspire products such as KaamConnect have their own privacy policy, which you can read at kaamconnect.elkspire.com/privacy.

No. Our website is for businesses and adults, and it is not directed at children under 18. We do not knowingly collect information from children. If you think a child has sent us their details, email us and we will delete them.

It may. When we update this policy, we change the “Last updated” date at the top of this page. The current version always applies from the date it is published here.

You can contact us about this policy or your personal information by email, phone or post:

• Email: info@elkspire.com
• Phone: +1 (561) 231-3840
• Address: 144 MB Shabbir Sharif Rd, Sector J, DHA Phase 6, Lahore 54000, Pakistan